State Bank Of India [SBI] — refund amount not received within 3-10 days after cancelling the product

Address:Chakkoos Towers ,opposite Palavila Govt.Lp school,Chirayinkeezhu-Attingal Rd palakunnu ,chakkuvilakom,chirayinkeezhu ,kerala ,, Thiruvananthapuram, Kerala, 695304
Website:sbi

I ordered two items from amazon on 14th august. Due to flood i cancelled the order. Amount rs 875 deducted from my account. My refund amount not receieved within these periods. I contact the bank branch but they are not responding. I am stuck with problem. Amazon provided with a refund id and refund reference number. My refund reference number is - 159523. Please take necessary measures. Please deposit my refund money in my account.
So kindly i am requesting to reflect my refund money
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