State Bank Of India [SBI] — refund amount still not credited to the account

Address:

Indore, Madhya Pradesh, 452001

My refund was generated from Amazon Pay due to a failed transaction because the amount got deducted but the amount is still not credited in my account. The reference number provided by the amazon with respect to my refund is[protected]. When i called the customer support they told me that this is the case of charge dispute...Kindly issue me my refund with reference to the above mentioned number of Rs. 1258.95/- to my SBI account number [protected] as early as possible.