State Bank Of India [SBI] — refund did not came in my account

Address:IIT Kharagpur,Patel Hall,721302,Room no-B212, Paschim Medinipur, West Bengal, 721302

Hello sir,
I have ordered a phone mi redmi-note 7s from amzon and cancelled it. After that amazon emailed me that i refunded your amount of inr 9459 in my debit card (Sbi debit card) but till now i did not got my refund. So i complained to amzon again and he say that i refund money to your account if you did not got that so complain to bank and say "reference no for the transaction is #231434".
Please resolve my problem.
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I am shivanand sanmukh at post hirolli tq aland dis gulbarga my mubali no [protected] call me plz

Shivanand Sanmukh's reply, Sep 19, 2019
ಹಣಾ ಜಮಾ ಆಗಬೆಕಿದೆ
I had attempted to transfer an amount of ₹5000 through IMPS through SBI net banking app on 13 September 2019. IMPS Reference no. 9256****9482. The transaction timed out but the amount was debited from my account. Kindly refund the amount as soon as possible.
Thank you
Lucy Osta's reply, Sep 16, 2019
I had attempted to transfer an amount of ₹5000 through IMPS through SBI net banking app on 13 September 2019. IMPS Reference no. was 9256****9482. The transaction timed out when I entered the given OTP but the amount of ₹5000 was debited from my account. It has been more than 3 days but it has not been credited back. Kindly refund the amount as soon as possible.
Thank you.
Account name- Manju Victor
Sir, for salary purpose I opened new account in SBI OPP to bustop bodwad dist jalgaon, 425310, Branch Code 11458
IFSC Code SBIN0011458 MICR Code[protected], till today they not given me bank passbook and not able to do any transaction. I ask them what's the matter they said there's error cif not scrutinized by lcpc, services also to bad of banks.

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