State Bank Of India [SBI] — "refund not processed" sbi india

Address:

Sbi , sharda nagar , kanpur, Kanpur, Uttar Pradesh

Dear sir, a refund of 154 rupees was successfully processed on 30 september 2019 to my account. This amount should have been credited to my account by now but i have not received the refund till now. I have called the sbi customer service with unique refrence number[protected] but nobody resolved theproblem yet. No action is being taken. I have confirmed with amazon and they have successfully processed the refund. Kindly go through the charge dispute locate the pending refund and follow the path back to amazon payment processor to locate the refund