[Resolved] State Bank Of India [SBI] — refund o[censored]nfair transaction deducted under the guise of credit card - reg | |||
Sir, I got a text message as request for credit card application is processed vide application no.[protected], dated 1.1.2019, but not delivered to me. And within few days, i got a message as outstanding amount of rs.589/- and min amount due: rs.290/- was due on my card. On 25.2.2019, the sbi card department has unfarily auto debited rs.588.82/- from my account. For the above issue, i contacted the sbi card customer care and also dropped mail to vide interaction Id: 1-[protected] sbi card, they promised me, that they will refund the amount and cancel the card for which unfair transaction was occured, but still now i dint got any refund from them and also getting otp messages for the sbi card. Kindly look into this matter. Was this information helpful? | |||
May 14, 2019 Complaint marked as Resolved by posting a complaint in this website, the SBI team contacted me over phone and refunded the amount.
Thank you State Bank of India [SBI] customer support has been notified about the posted complaint. Apr 20, 2019 Updated by Rajsg Sir, After submitting a complaint to You, within the next day i received a mail regarding the monthly statement with an attachment from email id: [protected]@sbicard.com was enclosed. whereas the attachment which was password protected was not opened even after providing first four letters of name and four letters of date of birth. i did not get whats going on in SBI Card department, without holding any SBI credit card with me, how they deduct amount from my account and after two months o[censored]nfair transaction they fraudulently generated monthly statement for which the card was not in use and holding no card with me. please look into this.  Verified Support Apr 24, 2019 State Bank of India [SBI] Customer Care's response Dear Customer, We need to connect with you to address this issue. Please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 142206
Verified Support Apr 24, 2019 State Bank of India [SBI] Customer Care's response Dear Customer, We need to connect with you to address this issue. Please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 142206
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with reference to your No.142206, i sent an mail regarding my name, mobile number and email id to the following address :[protected]@sbicard.com and [protected]@sbicard.com