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State Bank Of India [SBI] — Refund problem in Amazon

I ordered a product 'RAVSUR enterprises flea doctor'of rupees 315.The product was damaged and im not satisfied with it so, i contacted amazon and they told me that they will do refund within 24-48 hours.They initiated the refund on 15 th december 2020 (Reference Id [protected])but i didnt received yet
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