State Bank Of India [SBI] — refund successfully processed by amazon but not by sbi

Address:

Motiganj Evening Branch Near Gadgadia chak., Balasore, Odisha

Dear sir

A refund of 549 rupees was successfully processed on 30th October 2019 to my account by amazon with a confirmed message which I have attached below. This amount should have been credited to my sbi account by now, but I have not received the refund till now.

I have called the state bank of india customer service as stated by amazon but there was zero help from their end and also emailed the state bank of india home branch all the details many times including the refund reference number but nobody has replied or resolved the problem. No action is being taken.

I have confirmed with amazon and they have successfully processed the refund.Refund reference no is 285799.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund and refund it ASAP.

Thanks,
Siddhartha Panigrahi(Account Holder)
Branch Details-IFSC Code: SBIN0006933
MICR Code:[protected]
Branch Code‎: ‎006933
Motiganj evening branch