[Resolved] State Bank Of India [SBI] — regarding annual fee

sitakanta sundaray

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500018

I have used last SBI elite card last 3 yrs . But Every year they have charged Annual fee+ GST . But this 2019 i have decide to close my sbi Credit Card .
I have clear my all bill amounts in march . I have the request id for closing this Credit Card[protected]. still my account not close, They increases the annual charges every month, what i have not used .I am relay frustrating this SBI Peoples what they have charged every month .Rly very bad impression with SBI CC. still this issue are going on .I don't want to pay any amount because i am not used sbi Card . I have complant regarding this so many time .No resolution coming .some what possible i need some Banking Ombudsman help for this .
I have all documents in mails ...

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Sep 11, 2019

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2019

State Bank of India [SBI] Customer Care's response Dear Sitakanta Sundaray, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 182877 in your mail to enable us to address your concern on priority.

Sep 17, 2019

Updated by sitakanta sundaray Still not resolved .