State Bank Of India [SBI] — regarding harassment by sbi credit card department to my relatives daughter and daughters factory proprietor etc

Address:

Thane, Maharashtra, 401202

I have a sbi credit card which is is 12 year old in year 2007 was outstanding rs 10000 plus during the period 2007 to 2017 no one call regarding the payment this year 2018 from bkc office a call received from sbi card office that your outstanding dues rs 57000
so you pay than i told that i am not in condition to pay this high amount and refuse to pay than a madam and other staff make call to my daughter and his boss anf also factory land line number after that a loan clouser letter recd by making payment 9011 in four installment. I have paid 2 installment than i am not in condition this time to pay next two installment i talked to madam
but madam tell that kahin se bhi bharo lekin bharo nahin to bahut bura hoga