[Resolved]  State Bank Of India [SBI] — Regarding Promo code.

Address:

SBI Cards and Payment Services Limited Unit 401 & 402, 04th Floor, Aggarwal Millennium Tower, E-1,2,3 Netaji Subhash Place, Wazirpur, New Delhi 110034

I, Nilesh Kholgade have been a customer of SBI Bank for the last few years and I have been selected for SBI Credit Card from your Malkapur branch Dist-Buldhana, I was given SBI Credit Card (PULSE) as a Welcome Gift - Noise ColorFit Smart Watch worth up to ₹ 4, 999 / - According to the staff of SBI Branch Malkapur, you are getting Smart Watch. I received the Promo Code on 05/04/2022. Accordingly, after redeeming from the e-Voucher above e-mail, I am shown a Smart Watch priced at Rs. While taking any Smart Watch from ₹ 4, 999 / -, after typing this Promo Code, the discount code is not valid for the items in your cart. Why Rs. 2799 / - as per your promo code? I am losing Rs. 2200 / - in this, why can't I take up to Rs. 4999 / - as you mentioned ?. In other words, to attract customers by offering Rs.4999 / - while marketing and to pay Rs.2799 / - while paying.
Complaint numbers so far are as under: -
[protected]/05/[protected] 03/05/2022
[protected]/05/[protected] 02/05/2022
[protected] dated 23/04/2022
I have been complaining to you for the last few months but I have not yet received justice. You are also advertising that welcome gift smart watch worth Rs.4999/-It is our humble request that you submit a written explanation regarding this complaint.