[Resolved] State Bank Of India [SBI] — Regarding un blocking of ATM

Vikram Hingu

from Rajkot, Gujarat

Address:

Kutch, Gujarat, 370241

Respected sir,
I, -[name removed], A/C No.:- [removed]
ATM CARD no:- [removed]
yesterday dated 20/12/2015, when I have used my ATM card in sbi atm machine then it is showing on screen that"YOUR CARD IS INACTIVE/BLOCKED".
then i talked to customer care for the same problem, they replied me that due to security resons my ATM card has been blocked and for unblocking it again i have to go to home branch
My problem is that my home branch is in Madhya pradesh but i am right now permanently settled in gujarat. So for me it is not possible to go to my home branch just for this small problem.I have to mention that the same account i am using from last 4 years and my sallary is also depositing in the same account every month and along with it i am also using its netbanking facility on regular basis as per my requirement. it means my account is running and active, only my atm card is not using from some days since i have netbanking even after that you have bloked my ATM. kindly unblock & resolve my problem as soon as possible.

Details for your reference :-
A/c No. :-[removed],
ATM CARD no:- [removed]
Account holder:- [name removed]
Registered Mobile No:- [removed]
Email Id:- [removed]
Transaction date:-20/12/2015
Terminal code on Atm Slip- [removed]
Responce code # [removed]
TX# [removed]
Regards,
[name removed]

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Dec 21, 2015

Complaint marked as Resolved

no need to resolve my problem...

State Bank of India [SBI] customer support has been notified about the posted complaint.

Dec 21, 2015

Updated by Vikram Hingu Respected sir, sorry bymistake I have provided you wrong details my updated details area sfolowa, [name removed], A/C No.:- [removed], ATM CARD no:- [removed] yesterday dated 20/12/2015, when I have used my ATM card in sbi atm machine then it is showing on screen that"YOUR CARD IS INACTIVE/BLOCKED". then i talked to customer care for the same problem, they replied me that due to security resons my ATM card has been blocked and for unblocking it again i have to go to home branch My problem is that my home branch is in Madhya pradesh but i am right now permanently settled in gujarat. So for me it is not possible to go to my home branch just for this small problem.I have to mention that the same account i am using from last 4 years and my sallary is also depositing in the same account every month and along with it i am also using its netbanking facility on regular basis as per my requirement. it means my account is running and active, only my atm card is not using from some days since i have netbanking even after that you have bloked my ATM. kindly unblock & resolve my problem as soon as possible. Details for your reference :-
A/c No. :-[removed],
ATM CARD no:- [removed]
Account holder:- [name removed]
Registered Mobile No:- [removed]
Email Id:- [removed]
Transaction date:-20/12/2015
Terminal code on Atm Slip- [removed]
Responce code # [removed]
TX# [removed]
Regards,
[name removed]