[Resolved]  State Bank Of India [SBI] — reverse unauthorized payment for credit card

At 24/08/2018 i got sms on my mobile [protected] transaction of rs2049 made on sbi credit card 4047xxxxxxxx6440 at cpp assistance. But i am not aware for this unauthorised payment. The payment for cpp plan of rupees 2049 is not authenticate by me. I don't want to any type of card related payment except card annual fee of rs500. If you don't repay the amount immediately i am going to cancel my credit card. So i request you to please reverse deduction charges of cpp rs2049 on my sbi credit card account.
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Oct 26, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2018
State Bank of India [SBI] Customer Care's response
Dear Ashok Halli, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 70496 in your mail to enable us to address your concern on priority.
Complaint comments 

Comments

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

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