[Resolved]  State Bank Of India [SBI] — SBI bank and Agency hired by SBI bank ruined my honor & respect in society

Address:New delhi

To Whom It May Concern,

My Name is Satynarayan Tokas and My SBI credit Card ending with ******7131

I hope this email finds you well. I am writing to express my deep dissatisfaction and concern regarding the actions of SBI Bank's credit card agencies and their relentless harassment of my relatives, which has caused severe harm to my reputation and mental well-being and I am going to end my life due to this and only sbi bank is responsible for all this thing.

Over the past years after covid my financial condition is not good I request to them that I have clear all outstanding as I will be back in good condition, I have been subjected to continuous and unwarranted phone calls from SBI Bank's credit card agencies, who have not only harassed me but also contacted my relatives and friends, divulging sensitive information about my financial situation. These actions have resulted in significant damage to my personal and professional reputation within society. I don’t know whom given them rights to fetch the contact details of my relatives and contact them they not only call to my relatives but also abuse them, threaten them, use vulgar language to my family and relatives I am pissed off…..

I have attached recordings of these calls and the contact details of the individuals responsible for these actions, as evidence of the harassment and breach of privacy that I have endured. Such behavior is not only unethical but also illegal, and I feel compelled to take legal action to protect my rights and seek redress for the distress caused.

I kindly request that SBI Bank immediately investigates this matter and takes necessary actions to rectify the situation. Furthermore, I want to make it clear that I am prepared to pursue legal recourse against SBI Bank if a resolution is not reached promptly.

I implore you to promptly investigate this matter, and to take immediate corrective action against the offending agencies. Furthermore, I request that SBI Bank takes full responsibility for the damages I have suffered, and that appropriate steps are taken to rectify the harm caused to my reputation.

Only and only SBI Bank responsible for my death because at the behest or instigation of SBI Bank, these agencies of the bank become the reason for ending the lives of many people like me, the lives of my small 3 year old child and my wife. SBI Bank is responsible for spoiling all our lives.

Some of the culprit mobile numbers ABUSE and THREATENING CONTINUOUSLY he told his name SANJAY VERMA PITAMPURA SBI BRANCH

[protected]- Abusive call recording attached My Nephew named

[protected]

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[protected]

[protected]

[protected]

[protected]

I trust that SBI Bank will treat this matter with the seriousness it deserves and take immediate steps to address the issues raised herein. I look forward to your prompt response to this matter.

I also request RBI to take action against such actions of SBI Bank. You can also see the attachments.

Some RBI Rules : https://www.rbi.org.in/commonperson/English/Scripts/Notification.aspx?Id=58

https://www.rbi.org.in/commonman/Upload/English/Notification/PDFs/67415.pdf
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Oct 17, 2023
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2023
State Bank of India [SBI] Customer Care's response
Hi Satynarayan, we don't want you to have such unpleasant experience with our services. Kindly share with us your contact details at sbicard.com/email with the reference number 42247 and our representative will connect with you at the earliest. For security reasons, we would request you remove the comment that contains your card information urgently.
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