State Bank Of India [SBI] — SBI Bank Money Didn't Come Out of ATM but Amount Deducted Axis Bank ATM

Address:

STATE BANK OF INDIA

I went Axis bank ATM near Shankarnag Bustand, Kamalanagar and Bengalore-560079 at 10.00pm on 8th July 2023 Saturday. I tried to Withdraw Rs: 10, 000 but the atm doesn’t dispense the cash. At least after 2min ATM displayed transaction timeout.

But i received debit message of Rs: 10, 000 to my mobile. Till now i didn’t received cash refund. Kindly look into this issue as soon as possible.

I had complained customer care, the case request no[protected] and they said visit to home branch acct.

I went SBI home branches, 8th Main Rd, 3rd Stage 4th Block, Maruthinagar, Basaveshwar Nagar, Bengaluru, Karnataka 560079.

The more than 7 times I had visited branch, the branch manager said we are requested CCTV footage to axis bank and we don’t know axis bank customer care number?.

I had attached the Snapshot of amt debited my acct

SBI Ac. No:[protected]

Mail. Id: [protected]@gmail.com

Mobile. No: +91-[protected]