[Resolved]  State Bank Of India [SBI] — sbi credit card hacked through international transactions

Address:

Rangareddy, Andhra Pradesh, 500018

Dear sir/madam,

My sbi credit card hacked today i. E. On 30th august 2017 (08.21am). Transaction happened without otp. Transactions were made of 43, 226.27 rs/-. (Indian rupees)

I have realized the transaction in the afternoon when i received a phone message. Within two seconds i got two messages that my card is blocked due to suspected activity. Then i called customer care and asked how the transactions happen without any otp and i got a reply that they will go through the issue and try to resolve in a month.

This was noticed by sbi team during transaction time (I got a mail from sbi team at the same time i. E. 08.21am) then why the team has not stopped the transaction and blocked the card?

I could see below transactions in the sbi card portal.
1. Mcm products usa inc new york us txn o[censored]s675.03 (43, 226.27rs/-)

How could sbi permit credit card payment without otp? This is purely recklessness of sbi team because i have noticed from cyber crime complaint register that there are my victims in this month only.

It seems these hackers only targeted for sbi credit card holders.

Note: who will pay the monthly bill when it statement is generated?