[Resolved] State Bank Of India [SBI] — sbi : credit card (interaction id - 1-[protected])

SajuChitilapilly

Address:

Chennai, Tamil Nadu, 600097

I applied for an sbi credit card last month but card is not yet delivered to me.

I have received credit card statement mail on 17-august for this card, which is not delivered to me or activated.

I got a call from sbi agent on 22-august, he mentioned the statement amount and card will be canceled. I got mail and sms conformations after the call, kindly refer attachment on the same.

Yesterday again i got a mail that i need to pay the money, so not sure what is the actual status.

I dont even know 16-digit of this credit card, so how can i pay the money.

Kindly help me to resolve this issue.

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Oct 21, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2018

State Bank of India [SBI] Customer Care's response Dear SajuChitilapilly, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 70498 in your mail to enable us to address your concern on priority.