[Resolved] State Bank Of India [SBI] — sbi credit card people are harassing me and my family

phionadec26

from Dharwad, Karnataka

Address:

New Delhi, Delhi, 110066

I have a sbi credit card with an outstanding of rs.30000. My due date was 2nd of every month. And i asked the sbi team to change my due date to 10th of every month because i get my salary on 7-10th of every month. I sent many emails to the nodal team. But inspite of so many followups they didn't even bother to respond. I told them that i will clear my dues if they help me changing the due date.
But now they guys are harassing me and my entire family by continuous calls and abusing so badly.
I told them that i am ready to do the settlement but still they are not listening to me and abusing. I am in depression sue to this. Please help.

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Dec 30, 2017

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

State Bank of India [SBI] Customer Care's response Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 2944 in your mail to enable us to address your concern on priority.