State Bank Of India [SBI] — Shopzapos_epaykerela sbipg in fraud of rs 7839/- on sbi credit card

Address:

Gurgaon, Haryana

Sir, i want to bring it to your kind notice that on 06/05/2016 i received a call from the no :[protected] and his name is sudhesh kumar(He told me his personnal number also [protected]) conforming that i am calling on behalf of sbi credit card division. You are using our credit card and having maintained a good track record of your credit card and having earned reward points in your account, on the basis of which our company has decided to issue one more card absolutely free of cost known as world discount card kindly confirm the particulars printed on your existing credit card because on new card the data must be same as printed on your existing credit card . In this way he obtained all particulars from me on phone.When i tried to refuse him by saying that why i should tell you my confidential details he further stated that for matching your particulars i am sending you a six digit number on your phone. He send this six digit number on my phone and ask me to confirm the same. He further confirmed that no charges will be debited to your credit card account or no rewads points will be redeemed against this transaction . Immediately i got a message on my phone that rs 7839/- was spend on your sbi credit card on 06/05/2016 at shopzapos_epaykerela sbipg in . When i object about this he said it will not possible to revert money to my account.
I immediately report this matter to sbi customer center and they said the transaction has been done and if the merchandise will not claim the money it will revert to your account i said them pls stop the payment they said that if the merchandise will claim then i will have to raised the dispute.

So kindly help me sir in stoping the payment

Thanks