[Resolved] State Bank Of India [SBI] — subject: charge dispute "refund not initiated"

Hemangisoni

from Pune, Maharashtra

Address:

425428

My name is hemangi soni & I had orders board star women denim slim black jeans of Rs 674 in Amazon purchase date 29/6/2019& Return date 01/07/2019 I returned this ordered due to personal reason. And on date on which refunded initiated 1 July 2019 Amazon initiated the amount to my card but I still didn't get the money.Amazon sent this reference number HSBCN[protected] & told me to fill charge dispute from.so please kindly respond this complaint its very urgent.
My no is [protected]
Thank you sir

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Jul 9, 2019

Complaint marked as Resolved

My name hemangi soni My email I'd [email protected] My no 9096372151

State Bank of India [SBI] customer support has been notified about the posted complaint.

Jul 09, 2019

Updated by Hemangisoni Hello,

Your refund for the order[protected] of Rs.674.00 has been processed successfully on 7/1/2019. The amount should reflect in your account by 7/8/2019.

The Refund Reference Number for the transaction is HSBCN[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Bt not initiated refund to my bank account.