State Bank Of India [SBI] — transaction was successful and amount was debited but amount not credited to the receiver

On[protected] I have transferred rs10000/- to my friends phonepe account fom my state bank of India (SBI)account to Andhra bank account and it shows transaction successful with transaction Id P1909260140236341685548.But still now not credited to the receiver account. Contacted customer support of phonepe raised ticket no 71639423.which is not yet resolved. UTR no is[protected].but issue is till pending. Kindly look into the problem mentioned above