State Bank Of India [SBI] — unauthorised debit using [protected]

Dear sir/madam,

An amount worth rs. 12330 has been deducted from my sbi account without my concert and without otp.

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs1230.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs1250.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs1250.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs1250.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs1250.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs1250.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs410.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs410.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs410.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs75.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs410.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs75.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs75.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs1250.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs410.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 478xx6951 for a purchase worth rs75.0 on pos [protected] at google *uplive ltd txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Kindly tell me the procedure to get reimbursed the amount deducted

Regards
Sathyavathy govindan
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 16, 2019
Updated by sathyavathy govindan
Regarding this, I raised 18 complaints in customer service and got this response - Your complaint with [protected] is under process for resolution & status is given as:'Amount paid to other bank. Please resolve the complaint as per SOP.'.
They have closed the ticket without a proper resolution. Please update me when the amount will be refunded. This is only one of the replies. I need immediate and quick reaolution for this. Please look into this as soon as possible.
This is a fraudulent POS and need my amount to be refunded. Please let me know i[censored] need more details.
Mar 06, 2019
Updated by sathyavathy govindan
Can you provide an update as soon as possible please?
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