State Bank Of India [SBI] — unauthorized deduction in lieu of false issue

Address:

SBI Haldia Port Branch, Purba Medinipur, West Bengal

This is to bring to your kind note that in sept 2018, i got a sms and a call from dy. Manager, sbi, port branch, haldia to submit the copy of rc book and other documents for my car which are required against my car loan. The car loan was disbursed in dec 2017 and in that very month, i deposited all the required documents including copy of rc book, tax, insurance etc. To the concerned manager, sbi, port branch. However, as requested by him, i again submitted all the documents to the new dy. Manager (Who has been transferred recently). I also brought my car to show him. But it was observed that by that time, total rs. 11800.00 (Rupees eleven thousand and eight hundred only) has already been deducted.

Since i got no call or sms before that day to re-submit the documents, there was no opportunity to deposit / handover the documents before that. I have also visited that branch no. Of times to resolve the issue but all in vain! I have also sent two letters expressing my grievances on the above. The same are attached herewith.

Sir, kindly look into the same.