State Bank Of India [SBI] — unauthorized transaction [fraudulent issue]

Address:

Mysore, Karnataka

Dear Sir,

I am holding a savings account in SBI Hunsur branch from past 11 years. I wish to bring to your notice that an amount of Rs. 5108/- has been debited from my account on 12/APRIL/2019 which has not been executed by me. The transaction came to light on 13/APR/2019, Morning when i check the balance in a yono SBI app. On the 12/April/2019 i have not logged into my any internet banking or mobile banking, but on 12/APR/2019 the P2A(Phone to Account) transaction has be carried out at 3:47 PM.

My Account Details are :
Name - Chandra Shekar P
Account number - [protected]
Type of account - savings

Unauthorized Transaction that have done on 12/apr/2019 as follows -
TO TRANSFER-INBIMPS/P2A/[protected]/XXXXXXX860FINO with a Ref No./Cheque No. IMPS[protected]MOABJCJQX6TRANSFER T of RS.5, 108.00/-

I am enclosing a copy of the bank statement which reflects the transaction number and other details of 12/apr/2019 fraudulent transaction and also the same has be said to SBI bank with the written letter and received a acknowledgement from the Bank Branch Manager. I request you to take up this issue/matter urgently to help me recover my money and also suggest me how to protect the unauthorized transaction in future.