Address: | New Delhi, Delhi, 110060 |
Hi,
I would like to bring it to your notice that, last year in 2015, around may month, I mailed SBI to block the card and provide some settlement amount, so that I can pay off the card. I wanted to make the payment to SBI.
But, I never received the response as to my request of closing of card till december, which was not right. Then, suddenly I received a letter in late December, informing that I have to make a payment, which was close to INR 95000, which was impossible to pay as I was not using the card regularly and card was not blocked when I requested to do so.
So, the executive asked me to agree on the settlement duration as he said you can make first payment of INR 12000 and then you can make payments for next few months and post 6 months, whatever amount which ill be left, you can ask for extention and you will get it . So, I agreed.
So, now I was told last week, I broke the promise of paying the full amount of INR 70000 and settlement deal is invalid. This is invalid and this should happen. I was lied initially. This is seriously unacceptable, unprofessional and not legal.
I request you to please grant an extention on the remaining amount, so that I can pay the remaining amount, which is around INR 33000 in next 7-8 months.
I would like to inform you that, as I have already raised a complaint about your executives being a telling lies, how could you send me a legal notice about making a payment of close to INR 70000.
So, make sure you look into this as soon as possible.
Mobile# [protected]
Jaspreet Singh.
Was this information helpful?
We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at sbicard_cares@sbicard.com to enable us to address your concern on priority.