State Bank Of India [SBI] — unsatisfactory answer of bank manager regarding his mistake and deduction of amount without any information

Address:

Udaipur, Rajasthan, 313001

Respected sir/mam,
I am Mamta Chauhan who's salary account is in SBI. I opened an RD of 15000rs per month for one year. They kept deducting the amount for 11 months and on the 12th month they stopped deducting the money and closed my RD then they transferred all the RD's money to my saving account without giving any information and without any interest and they deducted the amount 631rs and 861rs on 3-7-2017 without any transaction of mine I even contacted and met the branch manager of Shobhagpur Udaipur twice but he didn't gave a satisfactory answer and ignored my problem so i request you to please solve my problem your quick response will be highly appreciated. My bank details are given below

Saving account number - [protected]
RD account number - [protected]