First of all, navratan kumar, service manager of vijaypur branch code - 14310 (Bihar) is highly unprofessional and talks to customer very rudely. Also, provides misguided information (Said premium policy is compulsory which is optional), also doesn't know about digital aadhar card verification. Told him to confirm aadhar number from website but he refused and shouts on customers calling them illiterate. Kindly, take strict actions against him.
Secondly, tired of sbi sms services. No. 567676 is not working. Neither any alternate option. Phone call says technical error. Customer complaints are not resolving the problem. I am not able to get otp for pin generation. Highly neglected services provided by sbi. Kindly fix technical errors and generate otp. If not resolved i would visit consumer forum. Was this information helpful? |
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