[Resolved]  State Bank Of Mysore — double debit card transaction

Address:

New Delhi, Delhi

CUSTOMER COMPLAINT FORM COMPLAINT NUMBER: SBM[protected] COMPLAINANT'S NAME: Indu Sreenivasa Rao ADDRESS: SP 42 SUBROTO PARK NEW DELHI 110010 CONTACT PHONE NO: [protected] EMAIL ADDRESS: [protected]@gmail.com ACCOUNT NUMBER: [protected] BRANCH NAME: Avenue Road Bangalore DATE: 10/01/14 DESCRIPTION OF THE COMPLAINT I swiped my SBM debit card[protected] 10/1/2014 at Lazeez Affaire Restaurant, Delhi at 15.05pm .. The first transaction wid POS 99317894 & TXN #[protected] did not generate an invoice subsequently the second transaction at 15.15pm wid POS 99310157 & TXN #[protected] generated an invoice. I spoke to the customer care immediately & was directed to wait for 24 hrs & register a complaint.. I checked my account transactions online & noticed that I have been charged twice for the same transaction.. I kindly request U to look into this & credit bk the duplicate transaction of 6220 .. Thanking you, Indu Sreenivasa Rao.