[Resolved]  Stayclassy.in — Order not received. Tried contacting the delivery service Shiprocket and Stayclassy.in but in both it shows address unavailable.

Address:	Pune
Website:	www.stayclassy.in

Hello,
I had ordered a phone case for my redmi phone on the 25th of January, 2022. Today is the 17th of February, 2022. It has been almost month but I have still not received my order or any kind o[censored]pdate about it. The last update I got was on the 26th of January, 2022 from the delivery service called Shiprocket. I also tried contacting Shiprocket on the same email through which they had sent me the email before, but the email was not delivered as it tells me the email address is not available. The same thing happened when I tried contacting Stayclassy through their email id. So, no information about my order has been received by me. I am also unable to track my order.
Your website stated that you don't provide COD services because some customers refuse to pay for their orders even after receiving it on their doorstep and that's why you only take prepaid order. But what about the customers like me? I had trusted your word and prepaid for the order. But still haven't received it. It breaks my heart to know that you haven't been able to treat your customer with the same respect that you want to be treated with.

It would be of great help if you could look into this matter for me and make sure that I get the product on which I spent my hard earned money.