[Resolved] Stayfit — After service is too bad | |||||
I had purchased a home gym from Stayfit & the cable got cut after use of around 4 years. I called the customer care & they sent the technician for visit & he collected the scrap cable & said that it will be installed in 2 days. But even after 4 days they didn't show up & then I again called the customer care for checking, it is then they are saying as my residence is too far for them to come and fix & it might take more than 2 days again. Why can't they say this earlier, I would have installed in local. Was this information helpful? | |||||
Aug 24, 2016 Complaint marked as Resolved Stayfit customer support has been notified about the posted complaint. Verified Support Jul 23, 2016 Stayfit Customer Care's response Dear Madam,
Thank you for taking the time to notify us of your unsatisfactory experience with our service.
As per your request, we have completed required service this(23th Jul'16) morning. Thank you for your patronage to Stayfit.
Look forward to serving you.
Kindly address your concern to [protected]@stafitindia.com in future.
Thanking you,
Stayfit Care
Verified Support Oct 25, 2016 Stayfit Customer Care's response Dear Madam, We would like to share that your concern has been acknowledged and the needful has bee done.Please close the complaint or share with us if you are satisfied with our service.Looking forward for a positive response. | |||||
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+91 80 4121 3333
#580, 11th Main, 36th Cross, 5th Block, Jayanagar, Bangalore, Karnataka, India - 560041
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We have complain to the local dealers and they came and did it proper also but to the same problem is happening again nd again so if now we complain also now they r not responding properly also