[Resolved]  Sterling Holidays Resorts — refund

Address:Orchid enclave, Mumbai City, Maharashtra, 400008

I toon my membership 3 years ago and i hav told the membership will last for 3 years and i paid 1 lakh and he told me i[censored] like the experience you can pay rest of the amount in emi for 25 years membership. I told him clearly i want only for 3 years. Then they repeatedly called me
If i wanted to continue i told them to cancel my membership as soon as possible as i dont want to continue. I told atleast 10 employees. Even after refusing theh had my bank number they deducted 1 lakh from my account and now are telling me that i dint email to cancel as nobody informed me to email to cancel my membership. I want my refund. And now sterling employes are telling me you can cancel now but we wont refund your money. And i hav only taken - holiday with them n after paying so much amount i should cancel now with no holiday or refund.
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Aug 30, 2019
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2019
Sterling Holidays Resorts Customer Care's response
Dear Ayesha,

We regret the inconvenience caused to you. Kindly mail us your contact details at online.[protected]@sterlingholidays.com so that our executive can address your concerns at the earliest.

Sincerely,
Member Relations - Sterling.
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