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Sterling Holidays Resorts

[Resolved]  Sterling Holidays Resorts — Service

I am purpl member of sterling.
Have booked a suit room for last new year at sterling munnar as per my earned points.
But they provided an unhygienic small room.
They may sold suit room for some other person when they got a non member for higher rate.
The refrigerator was full of fungus inside. I have the photos and videos with me.
Front office was terrible with non polite staffs.
They are speaking with out eye contact.
Actually they spoiled my vacation.
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Oct 9, 2022
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2022
Sterling Holidays Resorts Customer Care's response Dear Gokripa,

We regret the inconvenience caused to you. Kindly mail us your contact details at online.[protected]@sterlingholidays.com so that our executive can address your concerns at the earliest.

Sincerely,
Member Relations - Sterling.
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    Sterling Holidays Resorts Phone
    +91 44 3357 3300
    Sterling Holidays Resorts Address
    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
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