Street Style Store — Exchange not done, money not refunded

Address:Pune
Website:in.streetstylestore.com

My order ID is # 7448641. I ordered 3 items on 31/03/2023, which were of horrible quality. Since the company does not have refund option, I returned all the products and requested for AN EXCHANGE.
I HAVE SEARCHED THE WHOLE WEBSITE, I CANNOT FIND AN OPTION TO EXCHANGE THE ITEMS. MY 1399/- RUPEES ARE WITH THE COMPANY.
How do I take other items through the exchange?
PLEASE HELP.
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    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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