[Resolved] Street Style Store — Footwear- kitten heels

Wabi

Jul 5, 2021

Address:

Building no.22, 5th floor, Hauz Khas Village New Delhi 110016

How many times do I need to raise this issue? Do you guys ever listen or read these issues? Do you even care about your customers? I have been purchasing from you guys in the past and I know the quality of the products that you deliver. This is the first time when I am so disgust with the standard of quality that has been delivered with this product. These are pathetically awful. Such cheap quality. When I tried walking, I felt like the heels can break anytime. The fit is ugly. Honestly I would not prefer to wear them and be emabarassed or put the company's name into shame. I want my money back. I raised this twice issue with the company however no one even bother to contact me. I have been trying the customer care number but nobody responds, all you'll get a recorded voice stating that all their executives are busy currently. Not sure, what they doing as definitely not doing their job. I don't know what's wrong with them. I am highly disappointed.

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Aug 5, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jul 05, 2021

Updated by Wabi I want my money back

Verified Support

Jul 06, 2021

Street Style Store Customer Care's response Hi,

We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we arranged the pickup for order #4796159. Once the pickup will be done, please inform us so that we can issue you the credit voucher which will be reflected in your SSS wallet.

Please mark this case as "Resolved" when you find that the query is resolved from our end.

Thank you
SSS

Jul 13, 2021

Updated by Wabi Honestly, I didn't want to do this however, I am not left with any other option as these guys not responding to calls. Extremely poor customer service! Very disappointed!! Kindly issue the credit voucher as the pickup was done on the 10th.

Jul 14, 2021

Updated by Wabi Hello can anyone please help! I am struggling to reach out to these guys. Can someone please call me from SSS so that I can ask them regarding the credit voucher which should have been issued on the 10th however, no one seems to be bothered about it.