[Resolved] Street Style Store — No update on the order placed

Keytee

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	streetstylestore.com

I have ordered for two foot wears dated 23rd november, 2016. Prepaid and yet the sight shows "no order placed". My credit card has been charged of amount inr.1198/-

If no order was placed than why did they give this order number order#[protected]-2666407

When i try to call their customer care the number always is busy. I have written to the customer care with ticket id - 418241 on 28th november, 2016, and automated mail was sent which said they will reply within 24 hrs. Today is 1st of december and yet i have no news of it.

My event was to happen today for the "aids day" and completely relying on this sight for the product to be delivered on time was a failure.

Does it take more than 10 days for a product to be delivered?
Even if it does, where is your communication and reliability? (Even my login history does not confirm my order).

Will i get my product or will my money will be credited back... Is still a suspense.

Please help consumer court! After receiving so many complaints from the customer they need to gear up!

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May 11, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

Street Style Store Customer Care's response Hi Kitty,

Please accept my sincere apologies for the inconvenience.

I went through your order history and came to know that we had received your payment worth Rs.1198/- on[protected], but unfortunately the order was not placed properly which is why, it was there in the cart itself, so never mind, We had placed the order on your behalf and it will be deliver within the promised period of time, i.e. 3-21 days.

Order ID: 1112225

Product name: Get What You Pace For Boots - Shoe Size : 35 & Park Raving sneakers (Blue) - Shoe Size : 35

For further query and assistance, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Dec 02, 2016

Updated by Keytee Thank you for the response.