Street Style Store — Order still not placed

Address:New Delhi, Delhi, 110088
Website:streetstylestore.com

I placed an order for shoes/sandals and returned it as well as there was issue with the size. I received the credit note. However when i wanted to use the credit note for another purchase i was unable to successfully place order. But my credit node was zero. I later contacted the help desk team. I received the below email.

Customer Care email:July 13:
You have already used your credit note in order #801866, if you want to confirm this order kindly let us know or if you want some other products then add the products in your cart we will place a new order and adjust your credit note on our end.

My reply: Please go ahead and confirm the same cancelled order.

Follow up email: Did u place an order for me as I was unable to place the order. Kindly reply.

No reply from customer care and also unable to reach them by phone.
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Comments

Hi Anupama,

Please accept my sincere apologies.

I would like to inform you that I have confirmed your order and forwarded the details to the warehouse department they will dispatch your order on priority basis.

If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

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