Street Style Store — Payment deducted order not placed apply for refund but no response

I have ordered a dress from This website but my payment deducted order not placed so I applied for refund I got message that we will refund the amount share bank details or transaction id so I have shared it many times but no action taken its been more than 2-3 weeks but no response tried to connect with customer care but no positive response fade up of this I need my refund of 899/- Rs ASAP.
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Hey palak, did your issue get resolved??

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    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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