Street Style Store — Shoes not delivered! | |||||
I ordered a pair of shoes (order no. YKVVVBPRG) on 11/21/2015. In placing this order a credit voucher worth Rs. 450 received from a previous return was utilized. It has been many months and yet there is no trace of my order. I have written countless mails. Every time someone called "Janpreet " sends me pointless email that goes like this Hi, We are sorry for the trouble you had regarding the order #359017 and 408619. We’d like to inform you that depending on availability of products and volume of your order we take about 5-6 working days to dispatch the order from our warehouse. Delivery time may vary depending upon the shipping address. we are very sorry to hear that your concerns were not addressed and would love the opportunity to help. We will make every effort to assist you in this matter. One last thing I want to say is whole team are always around to reply to your emails. Whenever you need any assistance please email it to us we’’ get back to you with in few hours. If there is anything else we can do, let us know. Helpdesk Streetstylestore.com Needless to say this email is just full of lies and they never deliver. Now I am exasperated. I no longer want my order and just want the Rs. 450 that belong to me back. Was this information helpful? | |||||
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Street Style Store customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Hey Sarbani,
Your order will be dispatched today itself and you'll receive the tracking link by today evening.
Have a great day ahead!
Your order will be dispatched today itself and you'll receive the tracking link by today evening.
Have a great day ahead!
I do not think you people can be trusted. You are cheats! Numerous people here have complained that after repeated reminders when you finally delivered the order, the products were far from satisfactory. So these people had to initiate returns and again they had to face the same careless attitude. You guys are trapping people. Now I have wasted enough time on you. I shall accept this order only if you send me pictures of it first so that I can be satisfied that you are sending what I had ordered. I do not want to find out after paying and unpacking the shoes that they are not what I was expecting. It goes without saying that I am not going to repeat my mistake of shopping from your site ever again. I have learnt my lesson and have learnt it well!
Sarbani that's not possible for me to arrange the pictures now as the order has already been shipped yesterday.
No need to worry though, if you do not like the product in any case, you may contact me on my email ID sss.[protected]@gmail.com
I request you not to declare us cheats or frauds as we do deliver the products against every penny taken from our valuable customers.
Yes I do understand that we lack in our services but we are already working on it and improving with every passing day.
I assure you of better services in the future!
No need to worry though, if you do not like the product in any case, you may contact me on my email ID sss.[protected]@gmail.com
I request you not to declare us cheats or frauds as we do deliver the products against every penny taken from our valuable customers.
Yes I do understand that we lack in our services but we are already working on it and improving with every passing day.
I assure you of better services in the future!
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
I have escalated the case and will get back to you in an hour after confirming the reason for all the delay in your order.
I have emailed you from my personal ID. Please check your inbox.
I assure you your case will be resolved to your satisfaction.
Please accept my sincere apologies!
Thank you
Street Style Store Resolver