Su-Kam — home ups 1500va shiny, for replacement of transformer under 7 year guarantee | |
Dear sir I bought a sukam invertor 1500va shiny in the month of june 2014. At that time this model comes with 7 year gurantee of transformer, this is also written on box when i purchase it. Now about last week this not working. So i complained it to company. Company send engineer to check it. He found transformer is burnt. But he said you have to pay for replacement. I complained customer care but they are providing proper resolution and close my comlaint without resolving my issue. Kindly resolve my problem . I am providing following details: Model: 1500va shiny, mfg date: may 2014 Serial no: 50503b[protected] Puchase on : june2014 Complaint no. 27944c13080918 date 8sep2018 Was this information helpful? | |
Su-Kam customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
We had purchased two solar pcu 2kva and within one month both developed faults. inspte of complaining many times none of the enginners has visited our office. they are just trying to avoid the customer. we really regret having purchased the above mentioned products
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