[Resolved]  Su-Kam — inverter complaint not attending more than 20 days

Address:

New Delhi, Delhi

Dear Sir, I wish to raise a complaint and bring to your kind notice the pathetic service rendered by your customer care and service center towards my grievance. Here are its following details: - Model No. : - INV-3012 Serial No. : - 09/[protected] Capacity:- 1250 VA/24V Complaint no:- [protected] Since day one after the complaint on 20/06/2014, I have been experiencing nothing but problems and running from pillar to post seeking sensible assistance from the customer care and service center but with no result after calling them again and again. I strongly believe Su-kam is slowly losing its credibility by harassing customers. Even I called the service head co-coordinators but again its still in pending list. It has taken a toll on my mental stress .A company like su-kam known for its efficiency is setting a bad example before me. It’s very strange for me such a su-kum like leaders offering very worst services. every time i just got answer it will be done today only or Greetings for the day! We are very sorry for your inconvenience, your complaint has been escalated to concerned person for same.