Su-Kam — Sukam inverter (model: CN150AH) not working. 15 days after registering complaint (complaint no: [protected]) , no one came for service.

I have purchased a Sukam inverter (model: CN150AH) with sukam battery on 28th April 2012 from Jaya automobiles, Calicut, Kerala. Now the inverter stopped woking suddenly, I lodged a complaint (complaint no: [protected]) regarding this on dated 04/05/2015 and at that time I got the assuarance that my complaint will be attended within 48 hrs. Even after 15 days no one has turned back for the service after repeated reminder. Every time we call they say by tomorrow they will send the concerned person. We are really feedup please do the needful as soon as possible.