Sugama Tourists — I'm complaining about a driver of a bus

It was 11:30pm in the night. The bus ka.30.9528, was using the fast tag lane illegally which is not right and hindering the route of normal rest of the world trying to use the fast tag lane. The driver was constantly on the phone rather than focussing on the road and the chaos he was causing. 2+1 executive sleeper coach bus on the way to nelamangala at the toll gate is where the incident took place. He did not even have lane discipline to drive. How can you hire such drivers who is such a threat to the lives of other passengers?