[Resolved] Sulekha.com — Irresponsible customer service

sig

from Chennai, Tamil Nadu

Address:	600024
Website:	www.sulekha.com

Worst ever seen in my life. with a doctor degree I have been cheated to a tune of 6k without any returns from them. They assured 80+ leads and one year display. But after one month they say we have given 84 leads and are you willing to extend your add. But all the leads given by them are fake and useless. They are making public money for their sake. I would like to take up this matter to National Consumer forum in New Delhi and I shall personally go and speak to the director and tell them to block these kind of fraudulent business dealers. This is indigestible and if you fail to refund the money within one week I will be lodging complaint to national consumer forum and take necessary action..

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Jul 20, 2017

Complaint marked as Resolved

Sulekha.com customer support has been notified about the posted complaint.

Feb 28, 2017

Updated by sig I have been cheated for Rs.6000/- by sulekha.com company for advertising my profile for astrology services vide registration number 1148984 on January 1, 2017. They now tell on 27 february 2017 that they have given 84 leads and your advertisement expires and renew it. All the leads given by them are fake and fraud. Moreover I have to call on my own to the clients from my phone and pick up the leads which was not told by the representative. If he had told that I would not have given advertisement. Being a Mphil in astrology services I feel ashamed by the behaviour of the representative and the company policies. I will be appealing to the Indian National consumer forum about this and I need my 6000 rs and also phone calls made by me along with interest within 7 days from the date of this complaint. Dont play with public money you will be facing legal issues in future

Feb 28, 2017

Updated by sig Sulekha.com — Cheating and Fake lead

1 Review
Si sig on Feb 28, 2017 Mark as Resolved

I have been cheated for Rs.6000/- by sulekha.com company for advertising my profile for astrology services vide registration number 1148984 on January 1, 2017. They now tell on 27 february 2017 that they have given 84 leads and your advertisement expires and renew it. All the leads given by them are fake and fraud. Moreover I have to call on my own to the clients from my phone and pick up the leads which was not told by the representative. If he had told that I would not have given advertisement. Being a Mphil in astrology services I feel ashamed by the behaviour of the representative and the company policies. I will be appealing to the Indian National consumer forum about this and I need my 6000 rs and also phone calls made by me along with interest within 7 days from the date of this complaint. Dont play with public money you will be facing legal issues in future
Sulekha.com — Cheating and Fake lead

1 Review
Si sig on Feb 28, 2017 Mark as Resolved

I have been cheated for Rs.6000/- by sulekha.com company for advertising my profile for astrology services vide registration number 1148984 on January 1, 2017. They now tell on 27 february 2017 that they have given 84 leads and your advertisement expires and renew it. All the leads given by them are fake and fraud. Moreover I have to call on my own to the clients from my phone and pick up the leads which was not told by the representative. If he had told that I would not have given advertisement. Being a Mphil in astrology services I feel ashamed by the behaviour of the representative and the company policies. I will be appealing to the Indian National consumer forum about this and I need my 6000 rs and also phone calls made by me along with interest within 7 days from the date of this complaint. Dont play with public money you will be facing legal issues in future

Verified Support

Jun 01, 2017

Sulekha.com Customer Care's response Hi,

We apologize for the inconvenience caused. To resolve this issue, we would request you to share any of the following:

Order Form number OR Mobile Number (used for campaign registration) OR Customer ID OR Campaign ID (any of these) along with your business name

To share these details, you can call us at our toll-free number[protected] or[protected] or mail us at [protected]@sulekha.net or whatsapp us at +91 [protected].

We’ll reach out to you within 48 hours after you share the details as mentioned above.

Regards,
Team Sulekha