Sulekha.com — Sulekha not helping to resolve this issues

We posted a Business Ad to publish our services for specifically Indians around our area, thinking that this would help our community. However Sulekha advertisement showed $99 for 6 month and accordingly we proceeded.

After entering card details Sulekha automatically processed $149 which we thought might be system glitch and we can report this issue which is a transparent.

But seems like after deducting $149 which showed expiry till April 2024 ultimately ended within 2 months.

After reporting this issue several times Sulekha neither understanding neither accepting fraud.

We will be reporting this issue to all around specifically official watchdog.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2024
Sulekha.com Customer Care's response
Dear Kaursur,

Greetings from http://Sulekha.com!

Please share your details by emailing us at us.[protected]@sulekha.com. We will check and address the issue.

Warm regards,
Team Sulekha.
Complaint comments 

Comments

Dear Kaursur,

Greeting from http://Sulekha.com!

Please share your details by emailing us at us.[protected]@sulekha.com. We will check and address the issue.

Warm regards,
Team Sulekha.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1687
    Pending
    742
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information