[Resolved]  Sunflame Enterprises — no response from service centre

Inspite of registering multiple complaints and calling them incessently, this pathetic company service centre does not even pick up the call. Their service centre number of guwahati [protected] just disconnects the call.
Truely horrible service. Made the mistake of buying once, will never make it again.
I even tried mailing them, but it seems no one is interested in the customer once goods are sold.
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May 24, 2022
Complaint marked as Resolved 
Resolved
Sunflame Enterprises customer support has been notified about the posted complaint.
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Comments

I have been using a sunflame toughened glass top 4 burner gas stove. While we were cooking the so called ‘toughened glass’ broken. just shattered all over the kitchen.

Glass has 2 yrs guarantee also.

I have called customer care.

Its been one month no one reached me to repair.

Glass top of 4 burner stove cracked suddenly while cooking. No response from Sunflame for email. No contact number available. Looking for resolution at the earliest to avoid any casualties because of broken glass.

Bought glass top gas stove eight months ago. Glass top bursted... Need service for that item .. is it cover under warranty or not. Want detailed explanation about the bad quality and need service for gas stove as soon as possible.

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    +91 12 9426 6999
    Sunflame Enterprises Address
    58, Sector 27C, Mathura Road, Faridabad, Haryana, India - 121003
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