Sunny Maid Services — Not providing service of home maid after taking money

I have registered with sunny maid services on 21 July 2016 for immediate basis maid hiring, they said they will going to provide it within 3 days but till today they haven't done anything .They are such disgusting people they don't even call from their side why there is delay .All girls from these office are only sweet talking untill they received payment after that no one bother to take responsibility of customer request.Now I am calling there for refund of my money every time they say some Pratibha Divhar lady who is responsinble to do these things is not present in office every time I called.