Respected sir/mam,
We ordered yonex astrox 21i badminton racket on 20th April 2023 for my son from Tiger Sports shop Sec-10 Faridabad. He played badminton at beginners level for the last 2 years. He played with this racket for almost 8-9 days. On 28th April 2023 while playing the ROD of the racquet got damage automatically while playing my shot, not even hit with floor or with any other racquet. Rest of frame, and strings remain intact. The racket never had any impact with anything except shuttle. He is a school student and and was very excited to play with it but it broke within few days of play and We feel cheated and disappointed. We are the regular customer of Yonex, we already takes around 4 Rackets And this is the first time it happened which we didn't experienced in other old rackets. We have attached images of racket and bill of racket. I trusted yonex so please replace the racket. We look forward to your reply and resolution of my issue.
Please do the needful as soon as possible.
Regards
Sincerely
Ravi Sehgal
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