Sunstar The Club / Goodluck Hotels Pvt Ltd — Not providing services and also not refunding money!!

Address: Ahmedabad, Gujarat, 380015
Website: www.sunstarclub.in

In Sep16 I have received call from SunStar Club for dinner invite at Hotel Pride, Ahmedabad. Upon reaching there with family their executives given us presentation, in first go I have not shown interest. Then they started convincing me by making certain statements like we provide booking in 5 star properties in just 2-3 days time. No maintenance charges. In just 1.42 lakh 20 year membership of club will be built in Ahmedabad outskirts in next 2 years and along with that 12 nights stays at 5 star properties at entirely my discretion. I can book any time anywhere, any number of rooms for me, my friends or relatives. I will get booking anywhere in the world using DEA, membership of which is also part of this.
They also confirmed that all these discussed terms will be given in writing on 100 Rs agreement, but same will take 15-20 days time. I trusted them and paid entire amount.
I have then given my first booking immediately next week by personally visiting their Ahmedabad office. They confirmed that you will get revert in next 2-3 days. Then upon follow up they were saying it will be surely done, don't worry. After a month or so they denied of giving booking.
In the meantime I was also following up for written agreement which they given me after a month, then I realized that promises made at time of booking were false, there is no mention of DEA, nothing about club premises and their amenities usage policy. And to my surprise they have mentioned in agreement that 1 room/month will be given which exactly against what has been promised.
So finally I have asked them to cancel my membership and refund my money as there is no agreement happened between us and they are not ready to provide services too.
But now they refusing that too. They are not reverting to emails, calls. I have made escalations to their vice president Mr. KUMARESAN. But he also didn't respond to any of email.
These guys are big frauds, cheaters and looting hard earned money of people. Please don't get trapped.
I don't know how come GOVINDA or KAPIL DEV are endorsing this club.
Was this information helpful?
No (0)
Yes (1)
 
3 Comments

Comments

really true sir iam also cheated in the same way.sales executives akanksha and manjunath followed me like anything.they brought swiping machine to my office, they took 50000 from my card, after 30 days no calls no membership card.we all have to join jointly and give police complaint.they are all cheating us sir pl have my no .let all who were cheated join and fight.this is our hard earned money.my no[protected]/[protected]
I'm also cheated by the kalpesh, Bhupendra. Etc.of sunstar employees they cheated me 55000 in November 2016, I have received the legal documents of sunstar, but know buddy can book the hotel, actually they didn't received the calls.
All sunstar club & employees r cheaters
My mobile number:- [protected]
Hi I am Rakesh from Lucknow. really true sir i am also cheated in the same way.sales executive Ankit Awasthi ([protected]) followed me like anything.they brought swiping machine to hotel, they took rs.70000 from my card, after 3days he calledand want to meet, he came at near my home and tolled for rest amounts through cheque, but I told him I am not interested and also told for returned for my money but he told me there's no returned policy. they are all cheating us sir.
I have called many times to Ankit but he told left the company and joined other company in Delhi and now he is not taking my call, when I called phone is ringing 2-3 times after that the number is busy...
I have decided for FIR .

These guys are big frauds, cheaters and looting hard earned money of people. Please don't get trapped.

I don't know how come GOVINDA or KAPIL DEV and Ravi Kishan are endorsing this club.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sunstar Club
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    120
    Pending
    0
    Resolved
    4
    Sunstar Club Address
    406, Venus Atlantis, Prahladnagar, Ahmedabad, Gujarat, India - 380054
    View all Sunstar Club contact information