We took an AMC contract from Sureka Forbes on 27/April/2022 for Eureka Forbes water purifier. The representative from Sureka Forbes claimed that they are partners of Eureka Forbes and they do the similar service as Eureka Forbes and provide the original filters. The AMC contract amount taken by Sureka Forbes for one year was 8200 Rs.
After few months of service by Sureka Forbes, the water purifier started leakage and we called the helpline number, for which no one responded from Sureka Forbes. Then after waiting for few weeks, we called Eureka Forbes and technician visited our house and changed it to original filters and now it is functioning good without any issues.
After all this, I tried to call Sureka Forbes helpline again and asked them for the refund of AMC amount. But I could not get any proper response from the officials of this fraud company. I need my full AMC amount of Rs.8200 as refund, but not sure whom to approach for the same. Please take necessary action and help me to get the refund.
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