SVR Tours And Travels — Against bus service

Address:	Hyderabad, Andhra Pradesh, 500050
Website:	www.svrtravels.com

I have booked 10 tickets from Goa to Hyderabad on[protected]. Each ticket price is 1600 rupees. For total i have paid 16000 rupees for tickets. I have expected minimum service from the SVR tours & Travels. But the journey was horrible. Sleepless and painful journey because of the bed bugs. In each seat we can expect at least 30 to 40 bed bugs. Neatness of the bus is very poor. Our bodies with red rashes and swellings. We ask the bus staff about this. They simply said that bus came late at last night that's why we were not cleaned. At last we stand in the bus and sia on the mid way between the seats. I took photos and videos of that bed bugs in the seats. I need necessary action on the bus and their service.

My Ticket details :
PNR : ABRS3867980
Service : Volvo B9R Multi-Axle Semi sleeper with SVR-Sri sai samrat
Seat Numbers : 9, 10, 11, 12, 13, 14, 15, 16, 20, 24