| Address: | Hyderabad, Hyderabad, Telangana, 500091 | | Website: | www.svrtravels.com |
Dear svr management you completely failed in customer service and opperating a professional travel services. This is not my first experience with you many times but i have ignored to complaint because i don't believe any response from you people. But this time it's out of my patience, if any bus or coach cancelled your first duty to inform to customer on high priority and to take customer approval for adjustment seats. If customer likes or convenced he will travel, but without proper communication regarding bus service cancelation and changing seats as you people like will not a manners at all. On 03/02/20 i have booked tickets from hyderabad to goa service no.915 my seat no.20 my father and mother seats are 15 & 16 semi sleeper, but you people changed as per your convenience and shifted to sleeper coach two seats given in very front and 1 seat given very last that is seat no.37 which is not at all consider as a seat because it's base above on the engine of the bus.in this situation how can i travel my parents. Immediately i have called svr travel services numbers which is given in the tickets and the customer support numbers in website, i have experienced worst service no single is working no one their to help you drivers simple saying if you wish to come or i'll get down on the bus we are helpless. I request to the passenger who wish to travel goa kindly ignore svr travel surely you people will also face lot of issues your jurney will not happen as you people plans. It's my humble request to all of you passengers.
Regards
Naveen puthra Was this information helpful? | 
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